Are Bad Listeners Actually Bad at Listening? 3h42q

Research from Wharton professor Rebecca (Becky) Schaumberg and PhD student Zhiying (Bella) Ren...

Research from Wharton professor Rebecca (Becky) Schaumberg and PhD student Zhiying (Bella) Ren reveals how disagreement in a conversation is often mistaken for bad listening, regardless of how engaged the listener is. Schaumberg explains their findings.
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